Symphony Manor at Lancaster
Adult Home · Lancaster, Erie County, NY · operated by Symphony Manor, LLC · 117 beds
⚑
State enforcement action on record. This facility appears on the NYSDOH enforcement-actions directory. Order details are being obtained via public-records request.
Inspections on record
17
NYSDOH surveys
Total violations
34
cited across all surveys
Occupancy
82%
latest reported
Occupancy trend
verified · NYSDOH12 observations · latest 82% occupied. A steadily emptying facility can be an early distress signal.
Inspections & citations
verified · NYSDOH surveys17 inspections on record · 34 total violations · 14 complaint surveys. rolling ~4-year window (per NYSDOH); older records expire upstream — HomeTruth archives them
2025-11-21— Complaint Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2025-11-18— Complaint Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2025-09-10— Complaint Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2025-08-14— Complaint Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (f) (5) | Resident services |
2025-05-09— Relicensure, Complaint Survey15 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.3 (g) (1-2) | General provisions |
| 487.4 (a) | Admission standards |
| 487.4 (c)(11)(vi) | Admission standards |
| 487.7 (d) (11) | Resident services |
| 487.7 (f) (5) | Resident services |
| 487.7 (f) (8) | Resident services |
| 487.7 (f) (11) (iii) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
| 487.8 (e) (1) | Food service |
| 487.9 (a) (3) | Personnel |
| 487.11 (f) (11) | Environmental standards |
| 487.11 (h) (11) | Environmental standards |
| 487.11 (k) (4) | Environmental standards |
| 487.11 (k) (5) | Environmental standards |
| 487.11 (k) (13) | Environmental standards |
2025-01-21— Complaint Survey3 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.4 (c) (5) | Admission standards |
| 487.7 (d) (1) (i) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
2024-07-10— Complaint Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.4 (m) | Admission standards |
2024-07-05— Complaint Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (d) (1) (v) | Resident services |
2024-06-24— Other Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2024-06-10— Complaint Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2024-05-24— Complaint Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (d) (11) | Resident services |
2024-05-08— Complaint Survey0 violationsPlan/Notice of Correction Not Required
source record ↗Ownership
verified · disclosures| Name | Role | % | Since |
|---|---|---|---|
| Symphony Manor, LLC (5539 Broadway, Lancaster, 14086-2223) | Licensed operator — LLC | — | 1990-08-15 |
Events
verified · NYSDOH| Date | Type | Detail |
|---|---|---|
| — | enforcement_on_record | Facility appears on NYSDOH enforcement-actions directory (Stipulation & Order details via FOIL) |
Price receipts
reported · familiesNo price reports yet. HomeTruth collects what families actually pay — base rent, care-level fees, all-in monthly, and each year's rate increase — so the next family walks in knowing the real number. Reports are shown with the count behind them, never averaged into a vague "starting at."