Willow Creek
Adult Home · Hinsdale, Cattaraugus County, NY · operated by Underwood Gardens, LLC · 32 beds
Inspections on record
10
NYSDOH surveys
Total violations
27
cited across all surveys
Occupancy
29%
latest reported
Occupancy trend
verified · NYSDOH2 observations · latest 29% occupied. A steadily emptying facility can be an early distress signal.
Inspections & citations
verified · NYSDOH surveys10 inspections on record · 27 total violations · 7 complaint surveys. rolling ~4-year window (per NYSDOH); older records expire upstream — HomeTruth archives them
2025-09-12— Other Survey0 violationsPlan/Notice of Correction Not Required
source record ↗2025-04-11— Complaint Survey6 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 485.5 (f) | Operating certificates |
| 487.7 (d) (1) (x) | Resident services |
| 487.7 (d) (6) (iii) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
| 487.10 (c) (1-3) | Records and reports |
| 494.4 (a) | Admission and retention standards |
2025-02-25— Relicensure, Complaint Survey4 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (d) (6) (ii) | Resident services |
| 487.7 (f) (5) | Resident services |
| 487.7 (f) (11) (iii) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
2024-04-01— Complaint Survey7 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.4 (h)(1) | Admission standards |
| 487.4 (i) | Admission standards |
| 487.7 (d) (1) (x) | Resident services |
| 487.7 (e) (9) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
| 487.10 (c) (1-3) | Records and reports |
| 494.4 (k) | Admission and retention standards |
2024-04-01— Complaint Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (d) (4) | Resident services |
2023-10-11— Complaint Survey2 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (d) (1) (i) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
2023-02-15— Other Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.11 (b) (1-2) | Environmental standards |
2022-11-04— Other Survey1 violationPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.10 (e) (2) | Records and reports |
2022-07-27— Complaint Survey2 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 487.7 (f) (5) | Resident services |
| 487.7 (g) (1) (ii-xiv) | Resident services |
2022-07-26— Complaint Survey3 violationsPlan/Notice of Correction Approved
| Regulation | Area |
|---|---|
| 402.4(b)(2)(i) | General requirements |
| 487.7 (d) (12-13) | Resident services |
| 487.10 (c) (1-3) | Records and reports |
Ownership
verified · disclosures| Name | Role | % | Since |
|---|---|---|---|
| Underwood Gardens, LLC (4460 Union Hill Rd., Hinsdale, 14743) | Licensed operator — LLC | — | 2022-12-19 |
Price receipts
reported · familiesNo price reports yet. HomeTruth collects what families actually pay — base rent, care-level fees, all-in monthly, and each year's rate increase — so the next family walks in knowing the real number. Reports are shown with the count behind them, never averaged into a vague "starting at."